Click2Call

Strategic and privileged contact with all potential Customers that access your site.

BySide Click2Call, or “call me now”, allows to establish a free and immediate phone connection between potential Customers who access the site of any company and its call centre or sales agent, whether the latter is at the company (land line) or moving about (mobile phone).
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Video2Call

Privileged and humanized contact with any potential Customers that access your site, increasing levels of confidence and satisfaction.

BySide Video2Call is an extension of the Click2Call service, which allows you to humanize any contact with the company, in your website. More

Click2Chat

Strategic contact for providing personalized support and follow up to potential Customers and to Customers that may access your site.

BySide Click2Chat is an advanced Chat solution adapted to the operational needs of a call centre, integrating in a single interface: Customers, agents, experts or partners. More

Active Surveys

Measure satisfaction levels and increase your knowledge about customers, employees and partners.

BySide Active Surveys is an advanced solution for creating web and/or voice (phone) surveys and polls in a simple, intuitive and flexible way. More

byaudience

Agencies

We want to partner with you and provide a one-stop-shop for interactive campaigns that may integrate voice, SMS, E-mails and video, in real time. You’ll be surprised to find, more than just technology, a partner that may provide critical data and insights for successful campaigns. More

Brands

We want to partner with you to enhance the knowledge you have on your online channels, your understanding of your visitors’ behaviour, how to define behaviour profiles, to learn more about lead scoring,to plan and create test campaigns, in order to generate more leads and increase your conversion rates. More

Developers

We would like to offer you Web-service APIs, required to build scalable businesses and reliable applications that integrate voice, SMS and E-mails.
Reduce the cost of developing, deploying and managing voice, SMS and E-mail applications by paying only when you need them and not before. More